Q: Are shipments insured?

A: All shipments are fully insured until they arrive in your hands. In the event of a return, we will provide you with a FedEx pre-paid return label and cover insurance expenses. 

Q: I would like to have my ring/ bracelet/ necklace resized. Is this possible?

A: We offer one free resizing within the first month of the purchase. Rings can be sized up or sized down, depending on the style of the ring. Bracelets and Necklaces can only be sized down. For further assistance, please send queries to the Contact Us section.

Q: Do you make custom pieces?

A: Requests for custom pieces will be made on a case-by-case basis. Please write to us at the Contact Us section with details and we will let you know if we can customize your piece for you.

Q: Do you do engagement rings?

A: Though Fifth Bond does not do an engagement ring line, we have found that many of our rings can be used as engagement rings.

Q: I lost a much-loved piece. Can it be replaced?

A: Please write to us at the Contact Us section with details and we will let you know how you can replace your lost piece.

Q: I lost an earring. Can I get a replacement to match?

A: Please write to us at the Contact Us section with details and we will let you know how you can replace your lost piece.

Q: How can I get an item repaired?

A: Please write to us at the Contact Us section with details and we will let you know how you can repair your damaged piece. All damages are handled on a case-by-case basis.

Q: Can I order by phone?

A: All orders must be made on our Site unless they are custom orders. However, if you have any questions, please feel free to contact us at help@fifthbond.com

Q: Do you ship overseas?

A: Fifth Bond accepts online orders for shipment to addresses within the continental United States, Alaska, and Hawaii. Shipments will not be made to Puerto Rico, the outer islands, or internationally.